- Identity theft occurs when your personal information is obtained and used to acquire new bank or credit card accounts, secure loans or even commit crimes.
- Effective methods of reducing fraud are: Shred personal and\or financial documents before disposing of them. Destroy unused credit cards. Match receipts to monthly billing statements. Use longer and more complex PIN's and passwords. Sign all credit cards and debit cards immediately. Notify financial institutions of address changes in advance. Look closely at ATM's to detect any suspicious alterations before using them. Be cautious of suspicious e-mails. Never click on hyperlinks from unknown senders.
- E-mail is not a secure method of communication. Sensitive personal and account information such as account numbers, passwords, PINs, or Social Security numbers should not be sent via e-mail.
- Forward fraudulent e-mails to firstname.lastname@example.org. Delete the e-mail immediately after forwarding it.
- If you feel you have responded to a fraudulent e-mail, text message, or phone call, please call 785-562-4312 for assistance. Provide as much information as possible contained in the message.
- The links below are additional resources for fraud detection and reporting.
United Bank & Trust will NEVER make a phone call or send a text message requesting your PIN, social security number, complete debit card number, or your debit card's security code.