A United Bank & Trust Debit Card not only gives you access to your money at our conveniently located ATMs, you can also use it for purchases. Your card works just like a check, and funds for your purchase are deducted directly from your checking account.
Easy access to your money with our conveniently located ATMs.
Save time by swiping your cards to make a purchase.
Save money by not having to buy checks.
Debit cards are more readily accepted than checks.
Safer than carrying cash.
Lost or Stolen Debit Cards
Keep your debit card in a safe and secure location. Review account activity for any suspicious transactions.
If your debit card is lost, stolen or if you suspect suspicious activity please call one of the following numbers:
1-800-406-9289 – Business hours
1-800-472-3272 – Non-business hours
You will need to provide your account number, name, and address. A confirmation number will be provided.
After shutting down your debit card, please call your local branch the next business day to order a new card.
Memorize your PIN. Do not write it down or share your PIN.
Do not use ATMs that appear to be tampered with.
Do not enter your valuable debit card information (number, PIN, security code) on any internet sites you do not trust or that appear suspect (this includes telephone purchases).
Fraud Text Alerts
With text fraud alerts, if our system detects suspicious activity on your card, you will receive a text message with details about the suspected transaction. All you have to do is respond to the text with a "yes" or a "no" to confirm or deny the transaction.
All alerts will come from a 5 digit short code not a 10 digit phone number. You will never be asked for the 3 digit security code on the back of the card or your PIN.
What should I do when I receive a text message about fraud on my United Bank & Trust debit card?
If you receive a fraud text alert, respond “Yes” if the transaction was legitimate, respond “No” if the transaction is fraudulent, and respond “Stop” to opt out of receiving future fraud text alerts.
My United Bank & Trust debit card was declined, then I got a text. Is the text message legit?
If you are checking out and the transaction is declined because our fraud monitoring systems suspected it was fraudulent, we will send you a text message asking you to confirm or deny the transaction. Reply “Yes” to approve the transaction but then remember you’ll have to have the cashier rerun your card for payment.
Will my card be locked if I don’t respond to a text alert?
If you ignore a United Bank & Trust fraud alert and don’t approve or deny the transaction, your card may be blocked from making future transactions.
Take control of your cards and track your spending in just a few taps.
A convenient, secure, and easy way to manage your cards and track your spending within mobile banking.
The card management and spend insights features in our mobile app give you greater control over your day-to-day finances. You can:
You can now link Google Pay and Apple Pay to your United Bank & Trust Debit Card. Simply link your card to the Mobile Wallet App on your Apple device or download the Google Pay App onto any Apple or Android device. Then you can begin using at merchant locations where the Google Pay or Apple Pay icon is displayed on the terminal.
Makes shopping quick and easy online or in store.
Contactless payment made by waving or tapping your mobile device.
Transactions can be viewed in one convenient place.
Google & Apple Pay is free to use for all users.
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